Another example for independent CYF Complaints process

Partner of shooting victim slates CYF
Stuff.co.nz 22 Dec 2012
Kerry Lock says he feels badly let down by Child, Youth and Family and the organisation admits its support was not what it should have been. Mr Lock has been left wondering whether or not his partner, Rose Kurth, 50, would be alive today had the support been better. Ms Kurth died in April, shot by teenager Jordan Nelson, who this week was sentenced to 18 years in jail. Jordan lived with Ms Kurth and Mr Lock at Okoki. CYF, who approved of Jordan Nelson living with the man he thought of as his granddad, acknowledged mistakes but said the 13-year-old was never rated a risk.

Mr Lock said CYF had promised Jordan support and counselling – but it did not happen.

Mr Lock says CYF did not tell him of the trouble Jordan and his older brother had been in with police in Napier nor of the family violence he had suffered. They also failed to tell Waitara High School of his background. He condemned a report he received from CYF as a “whitewash”.

CYF’s acting general manager of residential and high needs services, Nova Salomen, responded yesterday saying: “Nothing in Jordan’s history suggested he was at risk of committing such violence. “He made a conscious decision to do what he did on 16 April, 2012,” she said. However, she said CYF had reviewed their social work practice in relation to Jordan and had since discussed their findings with Mr Lock. “It is clear that Child, Youth and Family staff should have communicated more effectively with Mr Lock, and with Jordan’s school,” she said.
http://www.stuff.co.nz/national/crime/8111249/Partner-of-shooting-victim-slates-CYF

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